How to handle the change process?

The TOI process can start within an organization by identifying WBL improvement needs or externally by finding a promising WBL innovation, which might match the organization’s needs. Process management therefore means all activities to assure quality and improve the effectiveness of processes of successful change. Change management is a systematic approach to dealing with change, both from perspective of organization and individual level. Change management entails thoughtful planning and sensitive implementation and, above all, consultation with and involvement of people affected by the changes. If you force people to change, problems will normally arise. Change should be realistic, achievable and measurable. Pedagogical leadership is one of the key success factors of change management.

• Process management means all activities to assure quality and improve the effectiveness of processes of successful change.
• Change management is a systematic approach to dealing with change, both from the perspective of an organization and on an individual level. Change management entails thoughtful planning and sensitive implementation and, above all, consultation with and involvement of people affected by the changes.